Case Study

Case Studies

Brief

The site was required to effectively communicate important process and performance information to stakeholders and staff to allow continuous improvements to be achieved in both profit and service.

Objectives

• To build an online resource centre that provides the most up to date Quality information to staff.
  
• Allow P&H staff to keep the system up to date
  
• Allow communication of the quality system to meet the requirement s of ISO 9001:2000 standard.

Description

This site consists of five different areas: Process maps, process information, resource centre, calendar and update log.

We have provided content management so that P&H can make changes as and when they would like. Process maps can be internally managed using another application and seamlessly integrated into the site. Performance information can be updated and then graphically displayed in many ways and resources can be added, removed and updated.

All this management is controlled using a secure and simple administration module.

Future development is planned for this site which will include:

• A search engine to provide easier use of the site.
  
• A fully integrated standards reference library to demonstrate how and where P&H meet the requirements of standards.